6292 Finkenberg | Zillertal | Tyrol | Austria
Phone: 0043 650 416 01 91
Types of data processed:
- Inventory data (eg, names, addresses)
- Contact information (e.g., email, phone numbers)
- Content data (e.g., text input, photographs, videos)
- Usage data (e.g. websites visited, interest in content, access times)
- Meta/communication data (e.g. device information, IP addresses)
Processing of special categories of data (Article 9 (1) GDPR):
- No special categories of data are processed.
Categories of persons affected by the processing:
- customers / prospects / suppliers
- Visitors and users of the online offer
- In the following, we also refer to the persons concerned as “users”.
Purpose of processing:
- Provision of the online offer, its content and functions
- Provision of contractual services, service and customer care
- Answering contact requests and communicating with users
- Marketing, advertising and market research
- Safety measures
Status: March 2022
The operators of these pages (hereinafter referred to as “persons responsible” or “operators”) take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
Our website can usually be used without providing any personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible . This data will not be passed on to third parties without your express consent.
The processing of your personal data, such as name, address, e-mail address or telephone number, is always carried out in accordance with national and European legal provisions, in particular the General Data Protection Regulation (hereinafter referred to as “GDPR”). By means of this data protection declaration, we would like to inform you about the type, scope and purpose of the personal data we collect, use and process. Furthermore, this data protection declaration informs you about the rights to which you are entitled.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
The data protection declaration of these pages is based on the terms of Article 4 of the GDPR, which were defined by the European Union when the General Data Protection Regulation (GDPR) was issued. Our data protection declaration should be legible and understandable for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use the following terms, among others, in this data protection declaration:
- a) personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject” or “user”). A natural person is considered to be identifiable if, directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features, the expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified.
- b) data subject
Affected person is any identified or identifiable natural person whose personal data is processed by the person responsible for processing.
- c) Processing
Processing is any process carried out with or without the help of automated procedures or any such series of processes in connection with personal data such as collecting, recording, organizing, organizing, storing, adapting or changing, reading out, querying, using, disclosure by transmission, distribution or any other form of making available, matching or linking, restriction, deletion or destruction.
- d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.
- e) profiling
Profiling is any type of automated processing of personal data, which consists in using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, personal Analyze or predict that natural person’s preferences, interests, reliability, behavior, whereabouts or relocation.
- f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data not assigned to an identified or identifiable natural person.
- g) Controller or data controller
The person responsible or responsible for processing is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data. If the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for his naming can be provided for by Union law or the law of the Member States.
- h) processors
Processor is a natural or legal person, public authority, institution or other body that processes personal data on behalf of the person responsible.
- i) Recipient
Recipient is a natural or legal person, public authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law are not considered recipients.
- j) third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or the processor, are authorized to process the personal data.
- k) Consent
Consent is any expression of will voluntarily given by the data subject in an informed manner and unequivocally for the specific case in the form of a declaration or other clear confirmatory action with which the data subject indicates that they consent to the processing of their personal data is.
2. User Rights
It is also important to us to draw your attention to the rights to which you are entitled under the GDPR with regard to the processing of your data:
- a) Right to confirmation (Article 15 (1) GDPR)
Every data subject has the right to request confirmation from the person responsible as to whether personal data relating to them is being processed. If an affected person wishes to make use of this right to confirmation, they can contact the address given in the imprint or this data protection declaration at any time, or contact another employee of the person responsible.
- b) Right to information (Article 15 (1) and (3) GDPR)
Every person affected by the processing of personal data (user) has the right to receive free information from the person responsible at any time about the personal data stored about him and a copy of this information. In addition, the person responsible must provide the data subject with the following information:
- the processing purposes
- the categories of personal data being processed
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration
- the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing
- the existence of a right of appeal to a supervisory authority
- if the personal data is not collected from the data subject: all available information about the origin of the data
- the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject
Furthermore, the data subject has a right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the person concerned has the right to receive information about the appropriate guarantees in connection with the transmission.
- c) Right to rectification (Article 16 GDPR)
Every person affected by the processing of personal data has the right to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – also by means of a supplementary declaration.
- d) Right to erasure (right to be forgotten) (Art 17 GDPR)
Every person affected by the processing of personal data has the right to demand that the person responsible delete the personal data concerning them immediately if one of the following reasons applies and if the processing is not necessary:
- The personal data were collected for such purposes or otherwise processed for which they are no longer necessary.
- The data subject revokes their consent on which the processing was based pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
- The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR processing on.
- The personal data have been unlawfully processed.
- Erasure of the personal data is necessary to fulfill a legal obligation in Union or Member State law to which the controller is subject.
- The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 DS-GVO.
If the personal data has been made public by the person responsible and our company, as the person responsible, is obliged to delete the personal data in accordance with Art. 17 Para. 1 DS-GVO, the person responsible shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs. to inform other data controllers who process the published personal data that the data subject has requested that these other data controllers delete all links to this personal data or copies or replications of this personal data, as far as the processing is not necessary.
- e) Right to restriction of processing (Article 18 GDPR)
Any person affected by the processing of personal data has the right to request that the person responsible restrict the processing if one of the following conditions is met:
- The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful, the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data.
- The person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.
- The data subject has lodged an objection to the processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
- f) Right to data portability (Article 20 GDPR)
Every person affected by the processing of personal data has the right to receive the personal data relating to them, which the person concerned has provided to a person responsible, in a structured, common and machine-readable format. You also have the right to transmit this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that the processing is based on the consent in accordance with Art. 6 Para. 1 Letter a DS-GVO or Art. 9 Para 2 letter a DS-GVO or on a contract according to article 6 paragraph 1 letter b DS-GVO and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task that is in the public interest or takes place in the exercise of official authority, which has been transferred to the person responsible.
Furthermore, when exercising their right to data portability in accordance with Art. 20 Para the rights and freedoms of other persons are not impaired by this.
- g) Right to object (Article 21 GDPR)
Every person affected by the processing of personal data has the right, for reasons arising from their particular situation, to object at any time to the processing of personal data relating to them, which is based on Article 6 (1) (e) or (f) GDPR, to object. This also applies to profiling based on these provisions .
In the event of an objection, the person responsible will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend against legal claims.
If the person responsible processes personal data in order to operate direct advertising, the person concerned has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising . If the person concerned objects to the person responsible for processing for direct marketing purposes, the person responsible will no longer process the personal data for these purposes.
In addition, the data subject has the right, for reasons arising from their particular situation, against the processing of personal data relating to them, which is carried out by the person responsible for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 DS-GVO to object, unless such processing is necessary to fulfill a task in the public interest.
The user is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise their right of objection by means of automated procedures using technical specifications.
- h) Automated decisions in individual cases including profiling (Art. 22 GDPR)
Any person affected by the processing of personal data has the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning them or similarly significantly affects them, provided that the decision (1) does not is necessary for the conclusion or performance of a contract between the data subject and the person responsible, or (2) is permissible on the basis of Union or Member State legislation to which the person responsible is subject and such legislation requires appropriate measures to safeguard the rights and freedoms as well as contain the legitimate interests of the data subject or (3) is carried out with the express consent of the data subject.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the controller shall implement suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
- i) Right to withdraw consent under data protection law
Any person affected by the processing of personal data has the right to revoke consent to the processing of personal data at any time.
Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
4. Data processing when using PMS systems (widgets)
zadego GmbH ( easybooking ) are implemented on these pages .
The provider is a PMS system, which represents the provider of the hotel software of the person responsible. Depending on the tourism company, the widgets can be the following:
- inquiry form
- booking mask
- Small Search (enquiry, booking)
- Category view
- room view
- Flat rate widget
- price overview
- price comparison
- availability calendar
- Online check in
In order to be able to process your inquiry or booking, it is necessary for the data you have given the person responsible to be processed.
The person responsible mentioned above and zadego GmbH (both together also referred to as “providers”) are in a contractually regulated business relationship. The person responsible obtains his hotel administration and booking software from zadego GmbH.
The personal data you provide will be transferred to the management system and to companies that have a business relationship with the management system. This transfer takes place in particular to the above-mentioned landlords, possibly also to tourism associations, reporting providers, payment providers and other companies that are connected to the management system and/or landlords and must be used to fulfill post-contractual obligations.
The use of personal data by the providers is based on the applicable legal provisions and your consent to the use of your data.
b. collection of data
As part of an inquiry or booking with the tourism company, you provide the relevant data for the implementation of the same. These are usually the following:
- First and Last Name
- E-mail address
- Payment data (bank details, credit card details)
- Dates of birth (to identify children)
This data is only collected to the extent permitted by law and only with your consent and through your active participation. Insofar as consent is given electronically as part of the services, the statutory notification obligations are taken into account and this consent is logged using suitable technical systems.
c. Purpose of this data processing
The person responsible will process your personal data in this context for the following purposes:
- Online check in
- Fulfillment of reporting obligations
- payment processing
If personal data is entered in one of these widgets (contact data, e-mail, data on the desired stay in our house), this is always done on a voluntary basis and only for the purpose of being able to make a corresponding offer for your desired stay.
If no contractual relationship is established between the parties (i.e. there is no stay in the company of the person responsible), the data of the person concerned will be automatically deleted from the systems immediately. In individual cases, statutory retention and deletion periods must be observed.
5. Duty to Report
According to the applicable Registration Act, the person responsible is obliged to register all guests who live with the person responsible using the data specified in the Registration Act. This applies to the following data, among others:
- Name of people traveling with you
- birth date
- country of origin
- Travel document (type, number, date of issue, issuing authority, country)
- Date of the travel period
According to a legal obligation, the person responsible has to keep all guest data transmitted to him for a booking in a so-called guest directory. This guest directory is subject to the automatic deletion and anonymization periods stored in the system. The providers provide suitable technical and organizational measures to store personal data in the system in accordance with the law. In individual cases, legally prescribed storage and retention periods must be observed and observed. The set storage periods apply insofar as the data concerned are not processed longer for other purposes that are mentioned in this data protection declaration.
The guest directory is managed electronically by the person responsible, whereby the data is forwarded to zadego GmbH for this purpose. In this case, zadego GmbH acts as the processor , since it stores the data on its servers. A transfer to a third country does not take place without prior information to the data subject.
6. SSL Encryption
For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this site uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
When contacting us (via contact form or e-mail), the information provided by the user for processing the contact request and its processing in accordance with Article 6 Paragraph 1 lit. b) GDPR processed.
User information can be stored in our customer relationship management system (“CRM system”) or comparable inquiry organization.
We delete the requests if they are no longer necessary. We review necessity every two years; We store inquiries from customers who have a customer account permanently and refer to the information on the customer account for deletion. In the case of legal archiving obligations, the deletion takes place after they have expired (end of commercial law (6 years) and tax law (10 years) storage obligation).
8. Provision of contractual services
We process inventory data (e.g. names and addresses as well as contact details of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Article 6 Paragraph 1 lit b. GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
Users can optionally create a user account, in particular by being able to view their orders. As part of the registration, the required mandatory information is communicated to the users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their storage for commercial or tax reasons according to Art. 6 Para. 1 lit. c DSGVO necessary. It is the user’s responsibility to back up their data before the end of the contract in the event of termination. We are entitled to irretrievably delete all of the user’s data stored during the contract period.
As part of the registration and renewed registrations as well as the use of our online services, we store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the user’s protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 Paragraph 1 lit. c GDPR.
We process usage data (e.g. the websites of our online offer visited, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, for example to show the user product information based on the services they have previously used.
Deletion takes place after statutory warranty and comparable obligations have expired, the necessity of storing the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years) storage obligation); Information in the customer account remains until it is deleted.
9. Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server request
This data cannot be assigned to specific persons or made anonymous. This data is not merged with other data sources. For security reasons, we reserve the right to subsequently check this data if we become aware of specific indications of illegal use.
10. Integration of Third-Party Services and Content
use content or service offers from third-party providers on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit Integrate services such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third-party providers of this content perceive the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required for the display of this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user’s device and can contain, among other things, technical information about the browser and operating system, referring websites, visiting times and other information on the use of our online offer, and can also be linked to such information from other sources.
The following presentation offers an overview of third-party providers and their content, along with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, possibilities to object (so -called opt -out):
11.1 External Fonts from Google, LLC.
The Google Fonts are integrated directly and not via the Google server. https://www.google.com/fonts (“Google Fonts”).
11.2 Google Maps
11.3 External CDN from Google LLC, e.g. Jquery .
The integration of the Google CDN takes place through a server call at Google (usually in the USA). Data protection declaration: https://www.google.com/policies/privacy/ , opt -out: https://www.google.com/settings/ads/ .
11.4 Google Analytics
We do not use Google Analytics.
11.5 Google Re/Marketing Services
We do not use any marketing service.
11.6 Online Social Media Presence
On the basis of our legitimate interests within the meaning of Art. 6 Para. 1 lit. f. GDPR Online presence within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to be able to inform them there about our services. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our data protection declaration, we process user data if they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages.
11.7 Comments and Contributions
Comments cannot be made on this site.
We do not use a newsletter.
12. Absence of Automated Decision Making
As a responsible company, we do not use automatic decision-making or profiling .
13. Online Dispute Resolution Notice
Online dispute resolution in accordance with Art. 14 Para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/ .
14. Objection to promotional emails
We hereby object to the use of contact data published as part of the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.
16. How to contact us
If you have any questions, suggestions or concerns regarding this policy or the use of your data, please contact us at the address given in the imprint or this data protection declaration.
6292 Finkenberg | Zillertal | Tyrol | Austria
Phone: 0043 650 416 01 91